![]() “But, what about 66,800 ppm equals a Three Sigma process?” Mike implored. “We especially liked the discussion on the difference between a process being in ‘control’ and ‘capable,’” Rob added. “We all thought the article that the vendor referred to had a great discussion on statistical process control (SPC)”, Patty began. “Tell me what you amazing intellectuals have figured out,” Mike chuckled. In a few moments the discussion turned to the Cpk = 1 issue. The all exchanged pleasantries, with the Professor thanking Madigan for his financial support of Ivy U through the ACME Corporation. ![]() ![]() “Professor, it’s great to speak with you again,” Madigan began. After a brief chat with him, they called ACME CEO Mike Madigan from The Professor’s office. Patty, Rob, and Pete were quite sure they understood the confusion in the Cpk = 1 issue, but wanted to make sure they discussed it with the Professor.
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